Cares, Repairs & Fulfillment

Every Sydney SōL piece is made by hand one flame, one shape at a time. No molds, just skill and vibes. That’s why no two are exactly alike. The subtle differences in color, curve, or size are not flaws, they’re the marks of a true original just like you.

Our Materials

  • Glass – We work with borosilicate glass, a material known for its strength, heat resistance, and lasting beauty. It’s durable, recyclable, and holds light in the most magical way.

  • Metals – We pair our glass with hypoallergenic Brass and gold-plated/filled accents. These metals are timeless but naturally evolve with wear, gaining a patina that tells your story.

Made With Intention

We create to order. No overproduction, no unnecessary waste. Just meaningful work that respects both the art form and the Earth.

Care Guide

Treat your piece like the tiny sculpture it is.

  • Avoid drops or hard knocks.

  • Store in its original packaging when not worn.

  • When traveling, keep each piece separate to prevent scratches or crushing.

  • Remove before showering, swimming, or heavy activity.

  • Clean gently with a soft cloth.

Repairs & Replacements

Our jewelry is designed to last years, but life happens.

  • If your order arrives damaged, defective, or incorrect, email us right away with photos so we can make it right.

  • If you receive the wrong item, we’ll quickly exchange it at no cost.

  • All sales are final. Customers are responsible for return shipping costs unless the error was ours.

Shipping

All pieces are made to order. Please allow 7–10 business days for you items to be shipped.

You will receive a confirmation email once your order is placed.

Community & Workshops

Sydney Sol is more than jewelry, we are a creative community. By purchasing, you support not only the artist but also programs that bring art therapy, workshops, and creative empowerment to Newark and beyond.